jiligame Terms and Conditions — Know Your Rights Before You Play

These Terms and Conditions govern your use of the jiligame platform. By registering an account or accessing any part of the site, you agree to the rules set out below. Please read this page carefully before you start playing so you understand what is expected of you and what you can expect from us.

Clear & Plain Language Player Protections Philippines Market

Platform Rules and Member Responsibilities

1. Eligibility and Account Registration

You must be at least 21 years of age to register and use the jiligame platform, in accordance with applicable Philippine regulations on online gaming and entertainment. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate, complete, and up to date. Each person may hold only one account; duplicate accounts are not permitted and may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify our support team immediately so that appropriate action can be taken to secure it.

2. Deposits, Withdrawals, and Wallet

All transactions on jiligame are conducted in Philippine pesos (₱ PHP). Deposits are credited to your account wallet after successful confirmation from your chosen payment channel, which may include GCash, Maya, or other supported local methods. You are responsible for ensuring that funds deposited originate from a payment source that belongs to you; third-party deposits are not accepted and may result in account suspension pending review. Withdrawal requests are processed in accordance with the standard processing timelines for each payment channel, and jiligame reserves the right to carry out identity verification checks before releasing funds. Any fees charged by your payment provider in connection with deposits or withdrawals are your own responsibility and are not covered by jiligame.

3. Fair Play and Prohibited Conduct

jiligame is committed to providing a fair and enjoyable environment for all members, and any conduct that undermines the integrity of the platform is strictly prohibited. This includes, but is not limited to, the use of automated software, bots, scripts, or any other tools designed to gain an unfair advantage over other players or the platform itself. Collusion between players, match-fixing, exploitation of software errors or glitches, and any form of fraudulent activity will result in immediate account suspension and forfeiture of any associated balances. Players must not attempt to reverse-engineer, copy, or interfere with any part of the platform's software, games, or systems. Any winnings obtained through prohibited conduct will be considered void, and jiligame reserves the right to recover such amounts from the account balance or through other available means.

4. Privacy and Data Use

When you register and use jiligame, we collect certain personal information that is necessary to operate your account, process transactions, and comply with applicable regulations. The types of data we collect, how we use it, how long we retain it, and your rights in relation to it are described in full in our Privacy Policy, which forms part of these Terms and Conditions by reference. We do not sell your personal information to third parties for marketing purposes, and we apply reasonable technical and organisational measures to protect your data from unauthorised access or disclosure. By using the platform, you consent to the collection and use of your information as described in the Privacy Policy. If you have questions or concerns about how your data is handled, you may contact our support team using the details provided on this page.

5. Responsible Gaming

jiligame takes the wellbeing of its members seriously and encourages all players to approach gaming as a form of entertainment rather than a source of income. We provide resources and guidance to help players stay in control of their gaming activity, all of which are available on our Responsible Gaming page. If you feel that your gaming habits are becoming difficult to manage, we strongly encourage you to review those resources and to reach out to our support team for assistance. Players who are experiencing financial hardship are advised not to use gaming as a way to recover losses, as this can lead to further difficulties. jiligame reserves the right to apply account restrictions or cooling-off periods where there is reasonable concern about a player's gaming behaviour, and we will always act in the best interests of player wellbeing when doing so.

6. Account Suspension and Termination

jiligame reserves the right to suspend, restrict, or permanently close any account at its discretion, particularly where there is evidence or reasonable suspicion of a breach of these Terms and Conditions, fraudulent activity, or conduct that is harmful to other players or the platform. Where an account is suspended pending investigation, the player will be notified and given a reasonable opportunity to respond before a final decision is made, except in cases where immediate action is required to prevent further harm. Upon termination of an account, any remaining balance that is not subject to dispute or forfeiture will be returned to the player via their registered payment method within a reasonable timeframe. Players who wish to close their own account voluntarily may do so by contacting our support team, and any pending withdrawal requests at the time of closure will be processed in the normal way. Accounts that have been closed due to a breach of these terms may not be reopened, and the player may be prohibited from registering a new account.

7. Limitation of Liability

The jiligame platform is provided on an "as available" basis, and while we make every reasonable effort to ensure continuous and reliable service, we cannot guarantee that the platform will be free from interruptions, errors, or technical issues at all times. jiligame shall not be liable for any loss of winnings, data, or opportunity arising from platform downtime, technical failures, or circumstances beyond our reasonable control, including but not limited to internet outages, payment provider delays, or force majeure events. Players are responsible for ensuring that their own devices and internet connections are suitable for accessing the platform, and jiligame accepts no liability for losses arising from inadequate equipment or connectivity on the player's side. Nothing in these Terms and Conditions limits our liability for matters that cannot be excluded under applicable Philippine law, including liability for fraud or personal injury caused by our negligence. In all other respects, our total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the twelve months preceding the relevant claim.

8. Changes to These Terms

jiligame may update or amend these Terms and Conditions from time to time to reflect changes in the platform, applicable regulations, or our operating practices. When material changes are made, we will update the date at the top of this page and, where appropriate, notify registered members through the platform or via the contact details associated with their account. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated Terms and Conditions. If you do not agree with any changes, you should stop using the platform and contact our support team to arrange the closure of your account. We encourage all members to review this page periodically so that they remain informed of the current rules that apply to their use of jiligame.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with your use of the jiligame platform that cannot be resolved through our internal support process shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. Players who access the platform from outside the Philippines do so at their own risk and are responsible for ensuring that their use of the platform complies with the laws of their own jurisdiction. jiligame makes no representation that the platform or its content is appropriate or available for use in locations outside the Philippines. The English language version of these Terms and Conditions shall prevail in the event of any inconsistency with a translated version.

10. Contact and Support

If you have any questions about these Terms and Conditions or need clarification on any of the rules that apply to your account, our support team is available to help. You can reach us by email at [email protected], and we aim to respond to all enquiries within a reasonable timeframe. For questions about your account, deposits, withdrawals, or gameplay, the FAQ page covers the most common topics and is a good first stop before contacting support directly. We are committed to responding to all player concerns in a fair, transparent, and timely manner, and we take all feedback seriously as part of our ongoing effort to improve the platform. These Terms and Conditions were last reviewed in 2025 and apply to all members of the jiligame platform from the date of their registration.

Questions Answered — Now It's Time to Play

Now that you have read through the rules, you are all set to enjoy everything jiligame has to offer. Registration is free, takes just a few minutes, and gives you immediate access to sports betting, live casino, bingo, and slots — all in Philippine pesos on your mobile phone. If you still have questions, our FAQ page has detailed answers on accounts, payments, and how each section of the platform works.